Customer Story

How Apex Accelerated Hiring and Strengthened Client Trust With FactoryFix

4,000+
Recruiting Hours Saved
1,000+
Qualified Leads Engaged

Introduction

Apex Staffing is a growing staffing firm with a broad recruiting scope that includes skilled trades, manufacturing, engineering, logistics, and professional roles. The team is led operationally by Kristin Gladki who brings two decades of staffing experience and plays a key role in evaluating the tools that support recruiters and clients. Competing in a crowded Midwest market means speed and candidate quality determine who wins the work. Apex needed a way to reach stronger talent, boost efficiency, and guide clients with clearer labor market insight.

Challenge

Before FactoryFix, Apex depended on traditional job boards that often delivered duplicate candidates, slow responses, and rising costs. As a staffing firm, their visibility and reach were limited on certain platforms, which made it harder to compete.

Recruiters also spent considerable time gathering labor data manually from BLS, Indeed, and other sources. This slowed down client communication and made wage conversations more difficult, especially when teams were working in unfamiliar markets or skill areas.

Why Apex Chose FactoryFix

When evaluating FactoryFix, Apex saw a clear fit. The platform aligned with their core focus in manufacturing and skilled trades and immediately offered deeper candidate coverage in those areas. Once they began using the system, the team saw a noticeable difference in how quickly and how warmly candidates engaged with them.

As Kristin shared, “FactoryFix gave us candidates we could not reach anywhere else. The AI engages people so quickly that by the time we call, they already know who we are. It changes the entire conversation.”

Apex found value in three primary areas: stronger talent pipelines, automated conversations that saved recruiter time, and accurate labor market reports that supported both client strategy and internal decision making.

Impact

Apex adopted FactoryFix in June 2025 and saw measurable gains within months. Recruiters began stepping into more productive conversations, clients received clearer guidance, and the team gained confidence moving into new role types and geographic markets. Their results included:

One moment stood out. A long standing client suddenly opened eighteen production and material handling roles and made it clear the firm that filled them first would win the work. Because FactoryFix had been engaging candidates continuously, Apex already had a primed pipeline.

They filled twelve of the eighteen roles within two hours.

Their competitor never had a chance.

Labor Market Reports Became a Strategic Advantage

Apex now relies on labor market reports to guide both recruiters and clients. Reports help the team understand skill requirements, wage expectations, competitor activity, and overall market feasibility. New recruiters use these insights to prescreen more confidently, while senior team members use them to set realistic expectations with clients.

The reports have also strengthened Apex’s consultative value. When a manufacturing client needed guidance for a newly created Process Engineer role, the team used a FactoryFix report to recommend a realistic salary range and shape a proactive sourcing strategy.

“The reports give our recruiters instant confidence. They help us advise clients in a way that is grounded in market facts, not guesswork.” - Apex Team Member


“FactoryFix changed our recruiting rhythm in a matter of months. The speed, the quality, the warm conversations, the market data. It has been the most valuable tool we have added in years.”
Kristin Gladki, Director of Operations

Apex’s results show what becomes possible when a staffing team pairs its expertise with better tools. Faster sourcing, warmer engagement, and clearer market insight helped them deliver stronger outcomes for both candidates and clients. For staffing firms looking to elevate their speed and service, Apex’s experience is a clear indication of the competitive edge that modern recruiting technology can unlock.

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