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Here are some top FAQs in case you have questions…

The FactoryFix network is made up of individual entrepreneurs contractors and small companies that specialize in a variety of manufacturing skilled trades. These trades include engineering, automation, industrial repairs, maintenance and more. Everyone in our network interviewed by a member of the FactoryFix team. We have a strenuous vetting process based on case studies, experience, references, stability and future capabilities.
This depends on the job and the customer. Some customers will not have anything you require to do your job. So if you do not own the tools and programs needed, you will have to pass on the job. If the customer does not provide you with any indication whether they have the tools you need or not, simply ask them in the project chat.
Send us an email with your first and last name letting us know you have applied: info@factoryfix.com and we will respond shortly with your status.
This is because 3 other experts have already replied to this project. The platform is set up so that each project can only receive 3 applicants at once. It’s first come first serve, so make sure you check out the project details as soon as we send you the link.
This is usually because we don’t have that email tied to any users’ profile. This may be because you did not fully complete registration. Go ahead and re-sign up using that email. If you are having trouble with the password, click here to reset your password.
Yes. This is the perfect platform for you to accept side work on. Just make sure you adjust your profile to reflect the days/hours you are available for work.
The Experts determine their own hourly rates. When a FactoryFix Expert decides they are interested in your project, they are prompted to place an hourly rate bid that they would be willing to be hired for. We add a small margin to the Expert’s rate to come up with the final customer rate.
Yes. The app allows you to set up your availability however you choose. And, you have an off switch to go into private mode if you are not interested in jobs that day/week/month.
This is usually because we don’t have that email tied to any users’ profile. This may be because you did not fully complete registration. Go ahead and re-sign up using that email. If you are having trouble with the password, click here to reset your password.
You can contact FactoryFix Sales and Support at 844-322-8349. Our phone hours are 8AM – 6PM CST Monday through Friday.

You can also email us at info@factoryfix.com

The Experts determine their own hourly rates. When a FactoryFix Expert decides they are interested in your project, they are prompted to place an hourly rate bid that they would be willing to be hired for. We add a FactoryFix service charge to the Expert’s rate to come up with the final customer rate.
FactoryFix is a website & mobile app allows manufacturers to hire top Machinists, Maintenance Pros, Electricians, and Engineers on-demand.
FactoryFix was described as an “Uber-like service to hire skilled manufacturing workers” by Crain’s Magazine. That article can be found here: FactoryFix Matches Mfg Skilled Labor Workers and Businesses
Our network is made up of the top skilled manufacturing workers in the industry. They use our platform to earn extra income through service projects, part-time gigs, and full-time work opportunities.